My design experience

Printable Resume

tools

Design

Figma
Sketch
Illustrator
Photoshop
InDesign
Keynote
Zeplin

Prototyping

Invision
Principle

MS Office

Visio & Full suite

Web

CSS
HTML

CMS

Wordpress
Squarespace
Survey Monkey
Mail Chimp

SaaS / PaaS

JIRA
Confluence
Slack
Salesforce
Google+
Abstract
Dropbox Paper
Miro
Product Board

skills

App Design
Design Thinking
Service Design
IOS & Android
UI & UX Design
Project Mgmt.
Systems Design
Agile Workflow
User Research

Design Leadership
Hiring Management
Rapid Prototyping
Visual Storytelling
Content Strategy
Web 2.0 Standards
Data Analytics
Visual Design
Marketing Strategy

Fun fact

500+ hr RYT Certified yoga & meditation teacher

Learn more

education

San Francisco City College
Graphic Design Foundation Certificate
August 2012 - December 2013

Saint Mary’s College of California
Bachelors in Media Communications
Minor emphasis: Women’s Studies, Art
August 2006 - 2010

workshop training

Awards & leadership

Featured “Choose to Challenge” Female Leader - Inkling | 2021
Founding Member of Winkling - Inkling | 2021
A woman powered, diverse, and inclusive community supporting and elevating others through mentorship, recognition, authenticity, leadership, and advancement.

Founding Member of Women in Design at Ebay | 2019

experience

Inkling
Lead Product Designer
San Francisco, CA
December 2019 - Present

Promoted - Lead Product Designer

Managing and mentoring the product design team, which comprises of both products designers and researchers
Co-managing design hiring with the VP of Product
Hiring responsibilities include: creating role, level guidelines for job postings, candidate screenings, hiring formats and exercises
Shaping the future Product Design Team at Inkling through on-boarding new designers, injecting new process improvements, and Design System advancements
Working directly with the VP of Product to shape the company's guiding principles
Contributing to executive level conversations around Inkling’s product vision, direction and roadmap priorities
Collaborating cross-functionally within the broader Inkling product suite to influence and build a cohesive experience
Lead product designer for native mobile, charged with establishing, managing and overseeing the future design strategy and adapting to Inkling’s desktop experiences as well
Managed and mentored a UX Researcher to a title promotion

Senior Product Designer

Shipped the end to end IOS, Android, Tablet and iPadOS experience for Learning Pathways (May 2020) - this complex domain streamlines online education management for a diverse user-base including HQ admins, managers, supervisors and learners
Embedded an improved agile process within the mobile team which is now being adopted by other Product Managers within the organization
Working closely with Research to validate users' mindsets on upcoming mobile features through conducting interviews, user testing, and surveys - being a b2b space, this has involved both external participant and internal customer engagements
Synthesized a robust set of mobile research findings which has contributed to company-wide prioritization within the roadmap on existing and new experiences
Worked closely with the mobile product and engineering leads to implement a mobile tracking strategy using Google analytics, and continuing to include new tracking events as other features emerge

Ebay
Product Designer
San Francisco, CA
June 2018 - September 2019

Full-stack designer for Managed Payments Onboarding and KYC Remedy Flows - an initiative to simplify the payments experience for buyers and sellers by innovating the the front end interaction
Delivered the final design solutions for the US Managed Payments BETA launch, which has reached nearly 10,000+ sellers and generated over $2,110M+ in GMV to date (and continually growing)
Functioned as the lead designer for the end to end US and DE Onboarding and KYC strategy - these are domains with high complexity and robust requirement implications that take into account localization
Embedded in an agile team with daily collaborations with cross-disclipline leads
Conducted ethnographic research (Oct. ’18) and a UER (May ’19) in Germany to understand seller mindsets and inform design goals for other upcoming launches (spanning a 2+ year roadmap)
Introduced new process methods, created roadmaps for tracking milestones and led weekly stakeholder review sessions with local and international partners (interactions were both over virtual and in-person meetings)
Designed an end to end mweb and desktop Onboarding flow for the DE launch, which has been implemented and established as the baseline strategy for future markets globally

JP Morgan Chase
Senior UX Designer
San Francisco, CA
December 2014 - April 2018

Lead design strategist for a brand materials guideline experience for desktop
Developed next-generation UX and visual solutions for 3 Chase iOS mobile products and acted as team lead to 2 other designers
Worked in an agile team to define a global card art style for multiple domains across Chase web experiences
Acted as an end to end designer and team lead for the Chase.com domain to ship 30+ new responsive features, 4+ microsite experiences, on-boarded and trained a team of 4 other designers
Worked with internal and external agencies to drive the direction for existing and future product builds
Collaborated regularly with Design Systems to manage the icon/illustration system and standardize an improved workflow
Launched a Design Community of Practice to influence innovation and further build design culture within the organization
Co-led and facilitated multiple product innovation workshops in which all teams within the design organization participated

Minted
Print Specialist Designer
San Francisco, CA
October - December 2014

Regularly consulted with clients to verify design requirements and delivered quality, timely output
Enhanced designs with photo retouching, text customizations and overall layout optimization
Used Salesforce to triage prints for customer requests and applied customizations
Efficiently executed within a fast-paced studio, assisted multiple clients at a time and quickly responded to changing requests

OPSWAT
UX & Marketing Intern
San Francisco, CA
April - July 2014

Drove efforts to integrate and transition the extensive AppRemover into GEARSclient
Implemented new design features including icons and improved user flows through to launch
Curated a brand style guide and produced icons, UI components, patterns and hi-fidelity wireframes
Collaborated with the UX Lead, Marketing Director and larger UX team in design thinking, release planning and design critiques

Independent Freelance
Designer
Bay Area, CA
January 2012 - December 2014

Created project briefs, personas, wireframes, layouts and high-fidelity pitch decks
Worked directly with a diverse range of clients to define project expectations using roadmaps, style guides and consistent design reviews and submitted final deliverables launched by both small and large enterprise businesses
Produced logos with a distinguished product identity, refined concepts through brand strategy approaches and scaled designs to suit various mediums and devices